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Our Quality Commitment

At Bishop Brown, we are dedicated to delivering excellence in every aspect of our work. Our commitment to quality, safety, and environmental sustainability is reflected in the internationally recognized ISO certifications we have proudly achieved. These certifications are not just badges of honor but foundational pillars that guide our operations and ensure we meet and exceed the highest industry standards.

Our pursuit of excellence is an ongoing journey, and these certifications are a testament to our unwavering dedication to quality and continuous improvement. Explore the certifications that underpin our commitment to delivering exceptional results for every project.

Our Quality objectives are to:

  • Consistently and efficiently deliver services to our customers that comply with their specifications and relevant standards
  • Resolve customer, employee, and supplier queries promptly and in a friendly manner
  • Give our customers the utmost confidence in our products/services and ability to meet their needs

 

To achieve these objectives, we shall act to:

  • Ensure high levels of management and staff involvement in all operational aspects
  • Continually engage all stakeholders in meaningful consultation and communication
  • Measure our performance and use this information for the continual improvement of our services and Management System

Our environmental objectives are:

  • To minimise environmental impact to land, water, air flora and fauna
  • Prevention of pollution, protection of the environment, preservation of nature resources, and conservation of all heritages

 

To achieve these objectives, we shall act to:

  • Ensure high levels of management and staff involvement in achieving stated objectives
  • Continually engage all stakeholders in meaningful consultation and communication
  • Use suppliers, wherever possible, who have similar environmental objectives as ourselves and give preference to environmentally friendly products and equipment
  • Always weigh the environmental benefits of a product equally with its price and safety benefits
  • Measure our performance and use this information for the continual improvement of our services and management system

Our OHS/WHS objectives are to:

  • Have zero OHS/WHS incidents or accidents
  • Ensure that OHS/WHS hazards are identified, assessed, and controlled as much as practically possible

 

To achieve these objectives, we shall act to:

  • Ensure a commitment to the participation of all workers
  • Ensure a commitment to eliminate hazards (where possible) or reduce risks (as much as possible)
  • Communicate this policy to all existing employees and to new employees upon commencement
  • Comply with all OHS/WHS legislation and other requirements which are relevant to the company
  • Make our commitment to health and safety visible to all interested parties
  • Set measurable objectives and targets which will be monitored to ensure continual improvement